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Volunteering Opportunity: Receptionist - Helping the Homeless at Happy Days Ministries UK

  • Type of Activity:
  • Cause / Interest:
    Homelessness and housing
  • Geographical Area(s):
  • Times for the Opportunity:
  • Volunteer Commitment:
    Long term (Commitment of at least 6 months expected)
  • Skills Required:
    Interpersonal skills, Listening and communication, Office IT, Planning and organising, Problem solving, Teamwork
  • Skills To Gain:
    Office IT, Planning and organising, Problem solving, Reviewing and evaluation, Teamwork
  • Additional / Specific Suitability:
    University students, Those looking for work

More Details About This Role

Front of house service greeting clients, taking details, and maintaining the records.
Signposting clients to available support services and flagging any concerns to the on-site support workers.
Additional receptionist tasks as instructed by supervisor.
Answering and transferring calls
Making sure all visitors sign in and out of the building.

What Could Someone Gain From This Role?

Communication skills
Problem solving
Safeguarding training provided.
Out-of-pocket expenses,
Gain experience and skills in a reception role.

Requirements and Benefits

Be approachable and patient; a relationship-focused person
Be understanding of people with complex needs and chaotic lifestyles.
Be approachable and patient; a relationship-focused person.
Be reliable and professional.
Have high standard of working practice especially safeguarding and health and safety.
Have a genuine interest in improving the lives of others.
Good communication skills

Age / Gender Restrictions



opposite Halifax Job Centre in what used to be St James Church